![]() If there are, clear them by following the methods described above. If your Brother printer says there is a paper jam, but there is none, check to make sure that there are no actual paper jams. Frequently Asked Questions What Do You Do When Your Brother Printer Says Paper Jam But There Is None? It should be the printer network setting you need to put back, and the rest you can put as default. If all fails, do a factory reset of the printer. Try switching your printer cartridge with an original Brother printer cartridge and see if you get the same error. If you get a third-party printer cartridge, it may be incompatible with your printer. Replace the Incompatible Printer Cartridge You may have wear and tear from prolonged use of your printer. If you have been using your printer for a while, your roller could be damaged. Put isopropyl alcohol on a cotton swab and wipe the rollers. ![]() It may be dirty and can mess with the sensor system. Open the printer cover and check the rubber feeder rollers. You may need to use a flashlight to make sure no paper is stuck in the machine. Pull out the paper tray and check if a small piece of paper is stuck in the machine. Move the printer head slightly to make sure there isn’t any more paper. If you see a small piece of paper, use your hand or a small tweezer to take it out. Check to see if a small piece of paper is stuck on the printer head. Open the printer cover and check the position of the printer head. If your Brother printer insists there is a paper jam, you can try the following methods to see if you can remove the paper jam.
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